The Icelandic store of the world’s biggest furniture retailer IKEA has more than 250 employees and services a population of 320,000 people. Each day hundreds of telephone enquiries come in from customers asking about opening times, product delivery schedules, installation issues and many other topics.
Equipment:
UNIVERGE® SV8100, Business ConneCT, 60 DECT handsets, 12 SIP radios
When Southampton Football Club was promoted to the Premier League in 2012 it resulted in a huge transformation in communication and IT demands and a rapidly expanding workforce. Head of IT Matthew Reynolds had specific requirements for a Unified Communications capability, including real-time collaboration, mobility and telephony.
Equipment:
UC & C: UNIVERGE 3C (300+ users), Mobility: IP DECT
