"One of the main areas in which Palebeck prides itself is in its investment in their customers. Palebeck considers customer training an extremely high priority when installing a new system." 

Reliance Europe

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"Our special gratitude to Karin Mcneill, Mark and your engineer (unfortunately we do not know his name), for their patience and dedication which assisted in ensuring everything proceeded smoothly. We are willing to introduce your service to others."

Tony Ebube
Practice Manager
Nathaniel and Co.

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Aftersales Service Summary

To enable us to continually measure our ongoing level of customer satisfaction, we would be very grateful if you would take 1 minute to complete the following survey. The results are used internally to constantly hone our processes allowing us to achieve the levels of service that our clients demand.
* Please note that Summary Results are only available to registered customers once logged in.
 
 Your Name 
 Company / Organisation 
 Date 
 Please rate the knowledge of the salesperson? 
 Please rate the professionalism of the sales person? 
 Please rate the professionalism of the engineer? 
 Did the engineer program up everything as you wanted? 
 How would you rate the training provided to your staff? 
 If you've had to call us subsequent to the installation, how would you rate the response and resolution? 
 Are there any things that you could suggest to allow us to improve our service? 
 How likely would you be to recommend Palebeck to a friend or colleague? 
 Is there anyone you could think of now who would benefit from us contacting them? 
 Please rate the usefulness of our website? (10=Good 1 =Bad) 
 Are there any areas where our website could be improved?