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"One of the main areas in which Palebeck prides itself is in its investment in their customers. Palebeck considers customer training an extremely high priority when installing a new system."
Reliance Europe
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"Everything seemed to go extremely well and it is very reassuring to know that we can count on your professionalism in assisting us with our various requirements"
Pat Strange
Office Manager
Samaritans Purse
"I would like to say how impressed I was (as always) with Vic and his team and I would give any potential Palebeck customer a glowing reference."
Alex Mahy
Group IT Manager
CIPFA / IPF
“Having no previous knowledge of Palebeck Telecomms we were eager to take up references, which Palebeck happily supplied. After contacting Klesch & Co. who have been a Palebeck customer since May 1993, we were in no doubts about Palebeck’s expertise and proven record in customer care. Palebeck beat off competition from three other suppliers. They supplied a good quotation and certainly are very helpful and knowledgeable“
Bettina Deuse,
Office Manager,
Royal Philharmonic Orchestra
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"All of your staff who were dealing with the installation at our house were very helpful and knowledgeable and I was so impressed that I have requested a quote from your company as we are thinking of installing a new telephone system at our office"
Henry Ejdelbaum
AS Group Services
"I would certainly recommend your organisation to anyone seeking a high standard of service and exceptional customer care follow-up." "I would like to take this opportunity to thank you and Palebeck for your help and assistance over the years. We have always been delighted with the service we have received and would not hesitate to recommend you and your company to anyone seeking telephone systems and service."
Joan Donovan
Company Secretary
Ceres Capital
"We would like to take this opportunity of complimenting your company on the quality and attitude of your engineer who handled this job. He was efficient and extremely helpful and was a credit to your organisation."
David Silverstone
Managing Director
Samson Trading Company
"I would like to thank you and all your staff for all your assistance with our recent phone system change over. The system setup was done with the expected efficiency and my discussions with Tracy were very helpful and the result was a near perfect setup. We will be pleased to continue our (now) long relationship with your company and look forward to a reliable system supported by a well trained and friendly staff we know well."
M.R. Irving
Hoopers International Probate Genealogists
“The actual installation of the system could not have gone smoother. Palebeck carried out the installation of 110 extensions, the central equipment and the system programming in one evening – albeit a late evening as I recall."
Colin Jenkins,
Assistant Director of IT,
Institute of Public Finance
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"I wanted to write and say a very big thank you for the excellent job you have done on our new telephone system. The quiet and efficient way that you work and your calm manner are quite obviously recipes for success! Thanks again for everything and I know we will see you again!"
The National Deaf Childrens Society
"I just wanted to say a big thank you for the excellent service we have received from everyone at Palebeck right from Karin explaining how the system worked to Sandra answering all our questions and especially Tracy who made a very stressful time so much easier and went out of her way to be helpful and a pleasure to deal with"
Scarlet Buckley,
Portland Gallery
"Our special gratitude to Karin Mcneill, Mark and your engineer (unfortunately we do not know his name), for their patience and dedication which assisted in ensuring everything proceeded smoothly. We are willing to introduce your service to others."
Tony Ebube
Practice Manager
Nathaniel and Co.
“We accepted Palebeck's recommendation to upgrade the technology on the basis of their technical expertise, their maintenance response and their customer care which we have found to be invaluable and consistent over the years.”
Neil Chivers,
Financial Controller,
LD Communications
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"I do not know what your recruitment policy is at Palebeck but you sure manage to recruit the best people-helpful, charming and extremely efficient! Many thanks."
June Nichols,
Personnel and Administration Manager,
The Royal Society for the Promotion of Heath
"I very much appreciate your helpful and cheerful manner and I hope that your employers realise how good your customer skills are and what an asset you are to them."
Beta Funds Limited
"Our special gratitude to Karin Mcneill, Mark and your engineer (unfortunately we do not know his name), for their patience and dedication which assisted in ensuring everything proceeded smoothly. We are willing to introduce your service to others."
Tony Ebube
Practice Manager
Nathaniel and Co.
"Thank you so much for arranging the installation of the new telephone system. We are most grateful to you. I would appreciate you passing on our thanks to Vic, Brian and Tracy. They did a brilliant job."
The Office London
“We chose Palebeck Telecomms to install and maintain the system because we have known them for the last ten years or so. They are a very customer- orientated company and, unlike some telecoms companies, they seem to retain their staff for a long time. We know their support team very well and in turn they are very knowledgeable about our company and the way it operates.”
Laurence Tucker
Head of IT
Westcity Group
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