“We accepted Palebeck's recommendation to upgrade the technology on the basis of their technical expertise, their maintenance response and their customer care which we have found to be invaluable and consistent over the years.”
Neil Chivers,
Financial Controller,
LD Communications
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“The actual installation of the system could not have gone smoother. Palebeck carried out the installation of 110 extensions, the central equipment and the system programming in one evening – albeit a late evening as I recall."
Colin Jenkins,
Assistant Director of IT,
Institute of Public Finance
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“Palebeck Telecomms were excellent throughout and went the extra mile by installing the KX-TDA600 onto new patch panels in tandem with our existing system so that all they had to do at the end was switch over the master connection“ 
Bettina Dense,
Office Manager,
Royal Philharmonic Orchestra
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“We chose Palebeck Telecomms to install and maintain the system because we have known them for the last ten years or so. They are a very customer- orientated company and, unlike some telecoms companies, they seem to retain their staff for a long time. We know their support team very well and in turn they are very knowledgeable about our company and the way it operates.”
Laurence Tucker
Head of IT
Westcity Group
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Case Studies

  • About Palebeck  |   Customer Testimonials
  • Institute of Public Finance
    Efficient communications is key to the success of organisations such as the IPF and whilst they had been using Panasonic key telephone systems for many years, when the time came to change out our system they looked around at what was on the market. In particular they examined IP and Voice over IP systems from other manufacturers such as Alcatel, Cisco and Siemens to see if there was any benefit in adopting this new technology immediately. They concluded, having established that 95% of our calls are not made on an inter-company basis, that the benefits to be gained by moving to VoIP were just not there. The size of investment they would have to make meant that they would not see a return on investment for years. They decided therefore to select the Panasonic KX-TDA600 system which is IP compatible and can be upgraded to IP working very simply at a time to suit themselves.  

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  • Royal Philharmonic Orchestra
  • The Royal Philharmonic Orchestra (RPO) has a packed London season of concerts. Other promoters also frequently employ the RPO to perform. In addition to its concert commitments, the orchestra undertakes recording sessions as well as an extensive programme of community and education work. It’s not surprising then that the RPO upgraded its phone system to a Panasonic S-ICX digital hybrid model.   

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  • LD Communications Ltd.
  • Based in Central London, LD Communications has built an unrivalled international reputation for representing and promoting clients from the arts, entertainment and leisure industries. With a portfolio of clients that includes the Rolling Stones, Pink Floyd, Genesis, David Gilmour, Roxy Music, Jools Holland and Take That, not to mention all the record industry events the company organises such as the Q Awards and The Brit Awards, it’s clear that good communications links are vital to the company. 

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  • Westcity Group
  • Westcity Group of companies (a Palebeck Telecomms customer since 1993) is the holding company for a number of property and restaurant-based companies. Based in a Georgian office block near Regents Park, Central London, the company’s head office has recently upgraded from a Panasonic A Series to the S-ICX Telephone System. 
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  • Reliance Europe
    Palebeck Telecomms went up in the world recently by providing a highly sophisticated integrated communication solution in the dizzy heights of Tower 42 - formerley known as the Nat West Tower. The installation for Reliance Europe, who are part of one of the largest private sector companies in India, included the provision of the latest addition to the Panasonic telephone system range.

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